{"id":2,"date":"2023-12-12T13:36:55","date_gmt":"2023-12-12T13:36:55","guid":{"rendered":"http:\/\/belship.com\/?page_id=2"},"modified":"2026-01-09T09:08:57","modified_gmt":"2026-01-09T08:08:57","slug":"retour-aanvraag","status":"publish","type":"page","link":"https:\/\/belship.com\/en\/belship\/retour-aanvraag\/","title":{"rendered":"Return request"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-69cf8084 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40)\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><ul class=\"page-list-pig wp-block-page-list\"><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/belship.com\/en\/belship\/team\/\">Team<\/a><\/li><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/belship.com\/en\/belship\/faq\/\">FAQ<\/a><\/li><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/belship.com\/en\/belship\/belship-en-uw-privacy\/\">Belship and your privacy<\/a><\/li><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/belship.com\/en\/belship\/belship-en-het-milieu\/\">Belship and the environment<\/a><\/li><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/belship.com\/en\/belship\/garantie-en-reparatie\/\">Warranty and repair<\/a><\/li><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/belship.com\/en\/belship\/retour-aanvraag\/\">Return request<\/a><\/li><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/belship.com\/en\/belship\/download\/\">Download<\/a><\/li><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/belship.com\/en\/belship\/beurzen-evenementen\/\">Exhibitions - events<\/a><\/li><\/ul><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\"><h5 class=\"wp-block-heading\">Return request<\/h5>\n\n<div class=\"wp-block-group woocommerce-billing-fields has-base-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><p>You may wish to return an item. To ensure that this is handled quickly and correctly, we ask you to fill in this form as completely as possible.<\/p>\n\n<ul class=\"wp-block-list\"><li>This is a return form and cannot be used for a repair or warranty request, we ask you to use the repair and warranty form for this.<\/li>\n\n<li>When completing the form, we ask you to observe the return conditions listed below.<\/li><\/ul>\n\n<h6 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:12px\">Data:<\/h6>\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-9fa6521c wp-block-group-is-layout-constrained\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f101879-o1\" lang=\"en-GB\" dir=\"ltr\" data-wpcf7-id=\"101879\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2#wpcf7-f101879-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/2#wpcf7-f101879-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"101879\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_GB\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f101879-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label>Company name*:<span class=\"wpcf7-form-control-wrap\" data-name=\"company-276\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company-276\" \/><\/span><\/label><br \/>\n<label>Contact<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/label>\n<\/p>\n<p><label>Phone number:<span class=\"wpcf7-form-control-wrap\" data-name=\"telephone-270\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"telephone-270\" \/><\/span><\/label><br \/>\n<label>Email address*<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/label>\n<\/p>\n<p><label>Purchase date*:<span class=\"wpcf7-form-control-wrap\" data-name=\"aankoopdatum-753\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"aankoopdatum-753\" \/><\/span><\/label>\n<\/p>\n<p><label>Order number*:<span class=\"wpcf7-form-control-wrap\" data-name=\"order-696\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-696\" \/><\/span><\/label>\n<\/p>\n<p><label>Return date*:<span class=\"wpcf7-form-control-wrap\" data-name=\"retourdatum-184\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"retourdatum-184\" \/><\/span><\/label>\n<\/p>\n<p><label>Item number 1*:<span class=\"wpcf7-form-control-wrap\" data-name=\"artikelnummer-574\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"artikelnummer-574\" \/><\/span><\/label><br \/>\n<label>Item description 1*:<span class=\"wpcf7-form-control-wrap\" data-name=\"artikelomschrijving-468\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"artikelomschrijving-468\" \/><\/span><\/label><br \/>\n<label>Reason for return 1*:<span class=\"wpcf7-form-control-wrap\" data-name=\"redenretour-142\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"redenretour-142\" \/><\/span><\/label>\n<\/p>\n<p><label>Item number 2:<span class=\"wpcf7-form-control-wrap\" data-name=\"artikelnummer-575\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"artikelnummer-575\" \/><\/span><\/label><br \/>\n<label>Article description 2:<span class=\"wpcf7-form-control-wrap\" data-name=\"artikelomschrijving-469\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"artikelomschrijving-469\" \/><\/span><\/label><br \/>\n<label>Reason for return 2:<span class=\"wpcf7-form-control-wrap\" data-name=\"redenretour-143\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"redenretour-143\" \/><\/span><\/label>\n<\/p>\n<p><label>Item number 3:<span class=\"wpcf7-form-control-wrap\" data-name=\"artikelnummer-576\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"artikelnummer-576\" \/><\/span><\/label><br \/>\n<label>Article description 3:<span class=\"wpcf7-form-control-wrap\" data-name=\"artikelomschrijving-470\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"artikelomschrijving-470\" \/><\/span><\/label><br \/>\n<label>Reason for return 3:<span class=\"wpcf7-form-control-wrap\" data-name=\"redenretour-144\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"redenretour-144\" \/><\/span><\/label>\n<\/p>\n<p><label>Item number 4:<span class=\"wpcf7-form-control-wrap\" data-name=\"artikelnummer-577\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"artikelnummer-577\" \/><\/span><\/label><br \/>\n<label>Article description 4:<span class=\"wpcf7-form-control-wrap\" data-name=\"artikelomschrijving-471\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"artikelomschrijving-471\" \/><\/span><\/label><br \/>\n<label>Reason for return 4:<span class=\"wpcf7-form-control-wrap\" data-name=\"redenretour-145\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"redenretour-145\" \/><\/span><\/label>\n<\/p>\n<p><label>Item number 5:<span class=\"wpcf7-form-control-wrap\" data-name=\"artikelnummer-578\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"artikelnummer-578\" \/><\/span><\/label><br \/>\n<label>Article description 5:<span class=\"wpcf7-form-control-wrap\" data-name=\"artikelomschrijving-472\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"artikelomschrijving-472\" \/><\/span><\/label><br \/>\n<label>Reason for return 5:<span class=\"wpcf7-form-control-wrap\" data-name=\"redenretour-146\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"redenretour-146\" \/><\/span><\/label>\n<\/p>\n<p><label>Remark:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"45\" rows=\"9\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span><\/label>\n<\/p>\n<div class=\"wp-block-button\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner wp-block-button__link has-text-align-center wp-element-button\" type=\"submit\" value=\"Send return form\" \/>\n\t<\/p>\n<\/div>\n<p><span style=\"font-size:12px;color:lightgrey;\">Google's reCAPTCHA functionality are used against spam. Read the <a style=\"font-size:12px;color:lightgrey;\" href=\"https:\/\/policies.google.com\/privacy\">privacy provisions<\/a> and <a style=\"color:lightgrey !important;\" href=\"https:\/\/policies.google.com\/terms\">terms<\/a>.<br \/>\n<\/span>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div>\n\n<h6 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:12px\">Conditions<\/h6>\n\n<ul class=\"wp-block-list\"><li>Products, which have been delivered by us, can only be returned to us with the written consent of the Belship inside sales department.<\/li>\n\n<li>The Belship office will only approve a return request submitted by means of a return form filled in as completely as possible.<\/li>\n\n<li>The shipment must be delivered with sufficient postage, if this is an error on our part then we will reimburse the return postage costs.<\/li>\n\n<li>The product is unused and is in its original, undamaged and sticker-free packaging. And are suitable for resale.<\/li>\n\n<li>The return request is within a maximum period of 30 days from the purchase of the products.<\/li>\n\n<li>We do not take back obsolete products.<\/li>\n\n<li>Products ordered customer-specific or custom-made for you cannot be returned or cancelled.<\/li>\n\n<li>Please always include or send a copy of the completed return form and a copy of our packing slip when making a return.<\/li>\n\n<li>Belship reserves the right, for handling returns, to charge 15% of the net order value.<\/li>\n\n<li>If you wish to cancel an item or order that has not yet been dispatched but is being processed, Belship also reserves the right to deduct 15% from the net order value of the product to be cancelled.<\/li><\/ul>\n\n<p style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:0\">Of course, it is also possible that we have made a mistake. We will do everything we can to resolve this for you as quickly as possible. You report the wrong shipment within 5 working days of receipt, to the Belship office using our return form. Please indicate in the comments field what is wrong with the order. The further procedure will be the same as for a return. However, we will of course take care of the shipping costs and no other costs will be charged.<\/p><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Return request It may happen that you would like to return an article. To ensure together that this is handled quickly and correctly, we ask you to complete this form as fully as possible. Details: Conditions It is of course also possible that we have made a mistake. We will make every effort [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":1011,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/belship.com\/en\/wp-json\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/belship.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/belship.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/belship.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/belship.com\/en\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":24,"href":"https:\/\/belship.com\/en\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":112381,"href":"https:\/\/belship.com\/en\/wp-json\/wp\/v2\/pages\/2\/revisions\/112381"}],"up":[{"embeddable":true,"href":"https:\/\/belship.com\/en\/wp-json\/wp\/v2\/pages\/1011"}],"wp:attachment":[{"href":"https:\/\/belship.com\/en\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}